PayPal is the only payment method available at this time.
Notebooks can only be purchased from the Artist Marketplace via PayPal at this time.
Go to https://www.paypal.com/
At this time, all artists and purchasers must have a PayPal account. As we develop the site further we plan to expand the purchase options.
The artist ships directly to the purchaser.
Unfortunately, notebooks can only be shipped to the countries stated by the artist.
Sellers can specify which countries they are able to ship to. For each country, the seller specifies a flat rate. When you choose an artwork and select the country for shipping, the price will be updated according to the flat rate provided.
To give feedback on content, you can use the "like" feature on Facebook. To give feedback on service, use "seller reputation" on PayPal.
Before contacting Moleskine, please contact the selling artist via email on the Moleskine Artist Marketplace platform to try and resolve the problem. Only a seller can cancel an order so if you wish to cancel your order, you must contact the selling artist.
If the seller does not respond, and you believe the order has not shipped as promised, you can file a non-delivery report. If a non-delivery case goes unresolved, the selling artist faces suspension or account termination, so it is in the artist's best interest to resolve non-delivery cases promptly.
If you paid with PayPal, you may want to contact PayPal's customer support to inquire about claiming a refund. Keep in mind that PayPal has a time limit for filing a dispute: you must open a claim within 45 days of the payment date.
You can check on the progress of your non-delivery case by visiting your reported cases page. Please use PayPal's feedback system to review the seller's service.
Not at this time.
When you flag appropriate content our customer service team will review the item in question.
The notebooks in the mosaic on the homepage are selected based on the most clicks on the Facebook "like" button from the Moleskine Artist Marketplace.
Yes, you can access the website via artmart.moleskine.com
Please write to firstname.lastname@example.org, and remember to put “ArtMart" in the subject line.